Customer Assistant

What you’ll be doing

• Putting customers first and making them feel valued through thoughtful, friendly and helpful service
• Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products
• Using and embracing digital tools to do your job well and enhance customer experience
• Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location
• Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers

What it takes to be part of our team 

• Friendly and welcoming, with a genuine enthusiasm for helping customers 
• Thrive working in a fast-paced, physical and high-energy environment
• A committed team player, always willing to support colleagues and work together 
• Flexibility and willingness to work across the store and take on new challenges 
• Open to learning, developing and trying new things to improve our service 
• Confident learning to use new digital tools and technology to do your job brilliantly 
• Take pride and ownership in your work, including close attention to detail, maintaining a clean and tidy work space and always looking for ways to make our customer experience better

Supporting you at work and beyond

We offer our colleagues a wide range of rewards and provide competitive benefits: 

• Discount card – After 4 weeks employment, 10% off at Sainsbury’s, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury’s every Friday and Saturday
• Holiday entitlement – based on the hours you work 
• Enhanced Family Leave – Maternity, Paternity, Adoption and more 
• Pension and life cover – we’ll match between 4-7.5% of your pension contributions and up to 6x life cover 
• Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices 
• Other Retail savings – discounts on eating out, holidays and at other retailers 
• Physical wellbeing – cycle to work and bike rental schemes, reduced price gym access and Health/Dental cash plans 
• Mental wellbeing – 24/7 access to our Employee Assistance Programme and Online wellbeing platform 
• Financial support – interest-free season ticket loans, Pay advance, affordable loans and savings directly from your pay and financial wellbeing resources